Job Details

    Job Title : User Support Technician
    Company Name : Bahl Consultancy Services INC.
    Job Type : Full Time
    Job Location : Surrey
    Post Date : 2019-07-09
    Close Date : 2020-07-08
    How To Apply: Email: - Mail: - 8140 128 St #343, Surrey, BC V3W 1R1

    Description :

    Bahl Consultancy Services INC. located at 8140 128 St #343, Surrey, BC V3W 1R1 needs 2 full- time, permanent User Support Technician to join their team as soon as possible.

       Job Duties:

    • Diagnose and resolve technical problems encountered by users
    • Maintain a problems and solutions log for use by other technical support analysts
    • Communicates with the customers and users to identify and diagnose potential problems
    • Implement effective solutions to the problems encountered by users
    • Advise, Train and mentor other technicians or users if needed
    • Provide IT support relating to maintenance of clients’ physical networks
    • Act as onsite technical support for user issues
    • Perform regular onsite, staging, and repair services
    • Act as the primary contact for customer issues needing escalation
    • Document system reviews, recommendations, and internal processes and procedures
    • Assist other departments and team members as needed (e.g. help desk, special client projects, etc.)


    Terms of Employment: -


    Wages: - $31.00 per hour- 40 hours per week. Overtime of $1.5/hour starts after 40 hours per week.

    Location of employment: - 8140 128 St #343, Surrey, BC V3W 1R1

    Additional skills: - Team Player, Organized and professional.

    Job Requirements: -

    • Candidates having a college diploma in computer science, website technology, network administrator are eligible to apply.
    • 2 + years relevant experience in the related field is preferred.

    Positions are available and open to Aboriginals and new immigrants.

    Interested candidates can apply through: -

    Email: -

    Mail: - 8140 128 St #343, Surrey, BC V3W 1R1

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