Job Title : Technical Support Supervisor
Company Name : AD Services Ltd
Job Location : Unit 13, 12468- 82 Ave, Surrey, BC V3W 3E9
How To Apply: Email: firstname.lastname@example.org
Mail: Unit 104, 7728, 128 Street, Surrey, BC V3W 1L3
AD Services Ltd is looking for 1 full time Technical Support Supervisor to join their team.
- Supervise technical support workers in the team to optimize productivity and quality standards of the company.
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.
- Deal with technical problems encountered by users at AD Services Ltd.
- Supervise the company’s IT infrastructure and ensure that all staff comply with the policies and procedures.
- Provide advice and training to users in response to identified difficulties.
- Provides weekly reporting on outstanding issues.
- Monitors, tracks, and maintains, all desktop software and operating system licensing levels and compliance according to software requirements.
- Completion of a college program in computer science, computer programming or network administration is required.
- 2-3 year of experience in the related field.
Personal Suitability: Organized, Team Player, Problem solver
Wage: $32.00 per hour.
Hours: 40 hours per week, overtime will start after 40hours per week
Job Type: Full time, Permanent
Work Location: Unit 13, 12468- 82 Ave, Surrey, BC V3W 3E9
Benefits: Relocation cost will be covered.