Bahl Consultancy Services INC. located at 8140 128 St #343, Surrey, BC V3W 1R1 needs 2 full- time, permanent User Support Technician to join their team as soon as possible.
- Diagnose and resolve technical problems encountered by users
- Maintain a problems and solutions log for use by other technical support analysts
- Communicates with the customers and users to identify and diagnose potential problems
- Implement effective solutions to the problems encountered by users
- Advise, Train and mentor other technicians or users if needed
- Provide IT support relating to maintenance of clients’ physical networks
- Act as onsite technical support for user issues
- Perform regular onsite, staging, and repair services
- Act as the primary contact for customer issues needing escalation
- Document system reviews, recommendations, and internal processes and procedures
- Assist other departments and team members as needed (e.g. help desk, special client projects, etc.)
Terms of Employment: -
Wages: - $31.00 per hour- 40 hours per week. Overtime of $1.5/hour starts after 40 hours per week.
Location of employment: - 8140 128 St #343, Surrey, BC V3W 1R1
Additional skills: - Team Player, Organized and professional.
Job Requirements: -
- Candidates having a college diploma in computer science, website technology, network administrator are eligible to apply.
- 2 + years relevant experience in the related field is preferred.
Positions are available and open to Aboriginals and new immigrants.
Interested candidates can apply through: -
Email: - firstname.lastname@example.org
Mail: - 8140 128 St #343, Surrey, BC V3W 1R1