Job Details

    Job Title : Front Desk Agent
    Company Name : Black Rock Oceanfront Resort
    Job Type : Full Time
    Job Location : Ucluelet, BC
    Post Date : 2018-11-08
    Close Date : 2019-03-08
    How To Apply: ONLY via Email: blackrockresortbc@gmail.com

    Description :

    Front Desk Agent

     

    Company Name: Black Rock Oceanfront Resort

    Company Address: 596 Marine Dr, PO Box 310 Ucluelet, BC, V0R 3A0

    NOC GROUP: (2006):6435, (2011):6525

    Position Available: 4

    Hours: 40 Hours per Week

    Work Location: Same as company Address

    Job Type: Full time – Permanent

    SALARY: 15.50-17.50 / hour

    Language: English

    Start Date: As Soon As Possible

     

    Requirement and Skills:

    • Completion of Secondary education
    • Education in Tourism and Hospitality strongly preferred
    • Minimum 1 year of related work experience

     

    Main Duties & Responsibilities:

    • Property management software to check in/out guests, manage reservations, and take payments/deposits
    • Provide guests with information about Black Rock Oceanfront Resort and the surrounding area
    • Exceed guests’ expectations by providing exceptional customer service, maintaining a professional attitude, and being creative to satisfy guest requests
    • Communicate with Housekeeping and other departments to ensure seamless co-ordination and proper follow-through
    • Answer telephone calls on the multi-line switchboard and respond to enquiries and bookings, forward calls to appropriate staff
    • Maximize hotel revenue opportunities through strong sales techniques
    • Comply with all Black Rock Health & Safety and Security regulations
    • Strictly adhere to all Black Rock Oceanfront Resort policies and procedures

     

    Benefits:

    • Medical/Dental for Full time, year round staff
    • Other staff benefits and perks

     

     

    How to Apply:

     

    We thank all applicants, however, only those applicants selected for an interview will be contacted

 
 
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