Are you passionate and committed to improving the overall healthcare service provided to First Nations children and youth in British Columbia? Your cultural competency and excellent interpersonal and networking skills will deliver results in this high impact role!
In this role, you will provide day to day advocacy support to Aboriginal children and their families. Your knowledge of Aboriginal health approaches, protocols and culture will allow you to promote interdisciplinary collaboration and communication. You will acquire knowledge of the complexities of the region’s health care system as it pertains to Aboriginal and/or First Nations children and youth.
1. Works with the Jordan’s Principle Assessor in FNHA Health Benefits to escalate cases at risk of becoming Jordan’s Principle cases.
2. Serves as a point of contact for (a) Aboriginal children and their families in the Regions, (b) health care providers, and (c) First Nations communities and organizations who are requesting support and advocacy directly related to children and youth.
3. Ensures the appropriate and effective sharing of information including identifying and maintaining contact with Aboriginal children and families as required for continuity of care, including the use of multiple communication strategies including tele health.
4. Develops and documents a coordinated service plan that includes referral, assessment, treatment/admission, discharge (if applicable), transition and ongoing care protocols. Communicates the service plan to children and family and appropriate Aboriginal community organizations.
5. Provides navigation services with a cultural safety and humility lens, using a trauma-informed and culturally competent approach. Understands the importance of working with First Nations protocols in order to make children and families comfortable with their interaction with the health care system.
6. Builds strong relationships and partnerships with front line health care and child care workers, and works with a variety of health care and child care professionals, including but not limited to nurses, speech pathologists, dental, occupational therapists. Works with these types of individuals in order to obtain clinical support.
7. Builds strong relationships and partnerships with local Provincial and Federal Government services in the social sector, including, but not limited to, Ministry of Children Family Development, Ministry of Education, the Ministry of Health, Provincial Regional Health Authorities, and Indian and Northern Affairs Canada (INAC).
8. Maintains strong relationships with First Nations health and social sector service providers and organizations, as well as other service providers and other First Nations organizations (e.g., Friendship Centres).
9. Facilitates access to primary care and advocates for children and families when they identify service delivery gaps or issues.
10. Assesses the availability of special services. Maintains up-to-date knowledge of issues and professional skills in the area of Aboriginal Health in order to promote understanding and utilization of health programs and services;
11. Escalates potential Jordan’s Principle cases to the Focal Point in Vancouver and with the assistance of the Jordan’s Principle Assessor in FNHA Health Benefits.
12. Proactively promotes knowledge and information through regular communication with other front line health care workers.
13. Raises awareness of Jordan’s Principle risk factors by performing an outreach function i.e., providing health promotion and education to front line health care and child care workers. Works collaboratively in the development of in-house education materials and delivery of Cultural Awareness educational sessions for staff.
14. Understands the breadth and depth of the service delivery landscape as it pertains to services available to Aboriginal children and youth in BC, within the Federal, Provincial and First Nations health care systems.
15. Proactively builds front-line and community relationships to bring children and families with complex care needs to the right organizations and expedite assessments and referrals within all areas of the health care system.
16. Develops and maintains a database of the Region’s Aboriginal communities including resources available and networks of physicians, nurses, other health care providers and health directors and other community health representatives.
17. Provides update reports regularly to the partners of the initiative, including the FNHA’s Focal Point for Systems Navigation, Child Health BC, and the regional health authority.
EDUCATION & EXPERIENCE
* A level of education, training and experience equivalent to a Bachelor’s Degree in a health profession such as Social Work, Nursing or related discipline and a minimum of three (3) years’ recent, related experience working with Aboriginal communities in British Columbia.
* Occupational Certification An occupational certification is desirable.
* Experience working with First Nations, preferably with children, youth and families and preferably within the region.
* Experience with case coordination and/or case management involving Indigenous communities in a culturally safe manner.
* Experience in promoting best practices in Indigenous health.
* Experience working in a fast-paced and evolving environment with a concentration in health.
* Experience in the use of software such as Microsoft Project, Word, PowerPoint, Excel
* Recent and relevant experience (4-6 years or more) working in a health services case coordination and/or case management environment or appropriate combination of education and experience.
* Experience in a provincial regional health authority system/service and in particular working with First Nations individuals, communities or organizations on issues related to health and wellness.
* Experience coordinating patient care for a wide range of health issues.
Employee Class: Temporary
Application Deadline: July 27, 2018 at 4:00pm