You are a dynamic, resourceful team player that is detail oriented and thrives on building relationships and bringing clarity and solutions to challenging problems! You have impeccable organizational skills and most importantly you are passionate and dedicated to making a difference in the lives of First Nations communities! In this role, you have the opportunity to travel across BC by float planes and boats to work closely with community health leaders and to provide guidance and subject matter expertise to help them develop policies and ensure compliance with the relevant legislation and use of the Panorama system. Your strong critical thinking skills and ability to adapt will be an asset to your success in this role. As Specialist, Panorama Implementation & Sustainment, you will develop, manage, deliver and evaluate the process of on-boarding First Nations Health Service Organization (FNHSO) related to the use of Panorama, the BC provincial public health documentation system for FNHSOs. As part of the Panorama team you will also provide sustainment support to FNHSOs using Panorama related to BC eHealth Conformance standards, on-going change management and account management with stakeholders.
1. Acts as a subject matter expert, undertakes the research, and prepares and maintains the most updated regulations and compliance information related to BC eHealth Conformance Standards related to the Panorama Systems.
2. Ensures compliance and data integrity by planning and coordinating FNHSO engagement related to consistent and standardized information sharing, definition of configuration specifications, and user profiles information.
3. Provides expert advice, and, develops and delivers training sessions and materials for FNHSOs during the process of Panorama implementation to meet eHealth conformance standards and ensures adherence to Panorama Information Sharing Agreement requirements (i.e. through email, phone calls, on-site visits, and/or presentations).
4. Collaborates and provides consultations to FNHSO health program leadership to create and implement policies and procedures related to eHealth conformance.
5. Manages user accounts and access, and provides post implementation support to FNHSOs on complex system issues. 6. Provides FNHSOs user education and reference information to provide ongoing support for health care professionals and their staff interacting with ministry health information exchange systems.
7. Develops, and provides on-going training and guidance to FNHSOs through monthly forums, email, and in-person presentations to ensure provincial standards are being met.
8. Conducts audits, system use reviews, eHealth Conformance resubmission, and Information Sharing agreement assessments for FNHSOs post-implementation to continuously meet requirements of eHealth Conformance and Information Sharing agreements.
9. Plans, develops and maintains client-facing on-line documentation and tracking systems.
10. Evaluates processes through on-going consultation with FNHSO user groups and recommends improvements to the implementation process.
11. Leads, advises, and coaches Panorama FNHSO user groups related to ongoing changes and updates on systems and regulations through a variety of means including email, teleconference and in-person instruction.
12. In collaboration with Panorama Program manager, identifies needs for implementation and evaluation materials related to the Panorama implementation process, and provides support to the manager by contributing expertise on updated compliance and regulations during the process.
• Completion of an undergraduate degree in related studies, plus at least five (5) years of recent, related experience, or an equivalent combination of education, training, and experience.
• Recent experience (within 1-2 years) working in a First Nation public health environment.
• Significant (over 2 years) of experience in project management or analysis related to Public Health
• Experience in eHealth applications implementation an asset.
Employee Class: Permanent
Application Deadline: August 22, 2017 at 4:00pm